A. About Our Products & Company
1. What types of products do you specialize in?
We specialize in the design, development, and manufacturing of two main product lines:
• Plush Toys and Cushions: Including stuffed animals, character toys, educational plush, and promotional items and whatever you customize.
• Slippers: Focusing on cozy home slippers, often with fun designs, character themes, and non-slip soles.
2. Are you a manufacturer or a trading company?
We are a hybrid trade company with strong partnerships with specialized factories which are very close to us, allowing us to offer strict quality control, competitive pricing, and reliable production capacity for both plush toys and slippers.
3. Do you have a product catalog I can browse?
Yes! We have a comprehensive product catalog available in PDF format. Please contact our sales team to request the latest catalog.
B. Quality & Safety
4. What quality control measures do you have in place?
Quality is our top priority. We have a multi-stage Quality Control (QC) process that includes:
• Pre-production: Inspection of all raw materials (fabrics, stuffing, etc.).
• In-line production: Checks during the manufacturing process.
• Pre-shipment Inspection (PSI): A final, rigorous AQL (Acceptable Quality Level) inspection on finished goods before they are shipped.
5. Are your products safe for children?
Absolutely. All our plush toys and slippers are designed with child safety in mind. We ensure our products comply with international safety standards, including EN71 (European Union). Our products are free from harmful substances and are rigorously tested for physical and mechanical safety.
C. Custom Orders & OEM/ODM Services
6. Can I create my own custom-designed product?
Yes, we offer full OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) services. We can work from your sketches, concepts, or samples, or we can help you develop a unique product from scratch.
7. What is your Minimum Order Quantity (MOQ) for custom products?
Our MOQ for custom orders is flexible and depends on the product complexity. We aim to be accommodating, especially for new business partnerships. Please contact us to discuss your specific project, and we will provide a tailored quotation.